John Smith

   Requesting Special Assistance We recommend that you request these services when you book your flight, but you can pre-book them on the HandyLang website up to 48 hours before the sched...

If you have booked one of the below types of assistance, we will allocate you a suitable seat on-board, free of charge, along with one travel companion. For safety reasons customers requiring one ...

A duplicate booking is when a flight has identical booking details such as Route, Date and Passengers included on both bookings. Confirming a Duplicate Log into your MyHandyLang a...

Unsure if your flight is confirmed? Check booking status with these steps. Confirmed Booking If the booking is confirmed the flight details will display on screen with the details of the f...

  To book a flight, we recommend you self-serve on our site to save time and money! Book a flight Select in the Flights tab the departure airport, the destination airport, either return ...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...