Conditions générales des offres de repas en précommande – Aide

1. Placing your order

1.1 On-line meal deal orders must be placed no later than 4 hours before the flight's scheduled departure time. Orders can be placed during the booking flow on HandyLang.com or check-in and active trip.

1.2 Please note once you book and pay for your meal deal you will not be able to change or cancel your request or order.

1.3 For more than one customer ordering a meal, a separate meal order must be placed for each of them.

1.4 After payment your pre order confirmation will appear on your boarding pass.

You must present your boarding pass to a member of cabin crew during the flight.

1.5 Pre-order meals may not always be suitable for certain dietary requirements.

1.6 Meal deals can be fulfilled onboard if available product on 1st come 1st serve basis, individual products are not guaranteed.

2. Flight or Seat Changes and Availability/Substitution

2.1 If you change the flight booking for which you ordered your meal deal, HandyLang cannot provide your meal deal order and no refund will be offered.

2.2 If your flight is cancelled or rescheduled by HandyLang you will be entitles to a refund of the pre-order meal deal. In such circumstances, this refund will be processed along with your flight refund request. If your flight is delayed, please submit your refund request for your meal deal here.

2.3 Should you change your seat, please notify a member of cabin crew on the day to avoid a delay in serving you your meal.

3. Allergens

3.1 For customers with food allergies/intolerance's, HandyLang cannot guarantee that certain ingredients (such as peanuts or peanut derivatives) will be excluded from our catering. Traces of such ingredients may still be present in our meals and we are unable to guarantee an environment completely free from allergens.

3.2 Where applicable, we urge customers to take all necessary medical precautions to prepare for the possibility of exposure to allergens.

4. Miscellaneous

4.1 HandyLang General Conditions of Carriage form an integral part of these conditions.

4.2 Your name and flight details will be used by HandyLang for the fulfilment of your order in accordance with the HandyLang Privacy Policy.

4.3 Alcohol will only be served to those who are 18 years and over.

4.4 To order a pre-order meal deal, you represent and warrant that you possess the legal authority to enter into this agreement and to subsequently be bound by these terms and conditions. You further represent that all information supplied by you in order to request a pre-order meal deal is accurate and that you will not make any speculative, false or fraudulent reservation. You further represent that you will only make reservations for yourself or for another person on whose behalf you are entitled to act and which person also complies with these requirements.

4.6 From time to time we may use the email address provided at the time of pre-order meal deal order to inform you about the status of your order and ask you to give feedback on our meal deal service.

Kinder Bueno
NUTRITION INFORMATION:	Per 100 g	Per piece ( 21,5g)	RI per piece	Unit
Energy value	2384	510	6	KJ
Energy value	572	122		Kcal
Total fats	37.3	8	11	g
of which saturated	17.3	3.7	19	g
Total Carbohydrates	49.5	10.6	4	g
of which sugars	41.2	8.9	10	g
Protein	8.6	1.8	4	g
Salt	0.272	0.058	1	g

Twix
NUTRITION INFORMATION:	Per 100 g	Per pack	Unit
Energy value	2074	1038	KJ
Energy value	495	248	Kcal
Total fats	24	12	g
of which satured	13.9	7	g
Total Carbohydrates	64.6	32.2	g
of which sugars	48.8	24.4	g
Protein	4.5	2.2	g
Equivalent as salt	0.44	0.22	g

Pringles Original 40g
Nutritional information:	Per Pack
Energy (kJ)	891 KJO
Energy (kcal)	214 E14
Protein (g)	2.4 GRM
Carbohydrate (g)	22 GRM
of which sugars (g)	0.5 GRM
Fat (g)	12 GRM
of which saturates (g)	1.1 GRM
Fiber (g)	1.4 GRM

Pringles Paprika 40g
Nutritional information:	Per Pack
Energy (kJ)	858KJ
Energy (kcal)	206Kcal
Protein (g)	2.6g
Carbohydrate (g)	22g
of which sugars (g)	1.5g
Fat (g)	12 GRM
of which saturates (g)	1.1g
Fiber (g)	1.4g

Pringles Salt & Vinegar 40g
Nutritional information:	Per Pack
Energy (kJ)	859KJ
Energy (kcal)	206Kcal
Protein (g)	2.3g
Carbohydrate (g)	22g
of which sugars (g)	0.9g
Fat (g)	12 GRM
of which saturates (g)	1.1g
Fiber (g)	1.3g

Pringles Sour Cream & Onion 40g
Nutritional information:	Per Pack
Energy (kJ)	876.4KJ
Energy (kcal)	210Kcal
Protein (g)	2.4g
Carbohydrate (g)	22g
of which sugars (g)	1g
Fat (g)	12g
of which saturates (g)	1.12g
Fiber (g)	1.36g

Getaway Hot Chocolate
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	1684	454.7
Energy kcal	399	107.7
Protein	9.7	2.6
Carbohydrate	69.9	18.8
of which sugars	64.8	17.5
Fat	8.2	2.2
of which saturates	7.6	2
Fibre	2.8	0.75
Sodium	600mg	162mg

Getaway Green Tea
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	4.2	0.1
Energy kcal	0.48	0.01
Protein	0	0
Carbohydrate	0.42	0.01
of which sugars	0	0
Fat	0	0
of which saturates	0	0
Fibre	0	0
Sodium	1180mg	29.5mg

Getaway Tea
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	4.2	0.1
Energy kcal	0.48	0.01
Protein	0	0
Carbohydrate	0.42	0.01
of which sugars	0	0
Fat	0	0
of which saturates	0	0
Fibre	0	0
Sodium	1180mg	29.5mg

Getaway Cappuccino
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	1949	233.8
Energy kcal	464	55.7
Protein	14.2	1.7
Carbohydrate	77.6	9.3
of which sugars	52.3	6.3
Fat	13	14.6
of which saturates	11.4	1.4
Fibre	0	0
Sodium	Trace	Trace

Lavazza Coffee
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	0	0
Energy kcal	0	0
Protein	0	0
Carbohydrate	<1g	0
of which sugars	<1g	0
Fat	0	0
of which saturates	0	0
Fibre	0	0
Sodium	0	0

Chocolate Croissant
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	2053	1437.1
Energy kcal	491	343.7
Protein	5,3 g	3,71 g
Carbohydrate	49,9 g	34,93 g
of which sugars	22,7 g	15,89 g
Fat	29,8 g	20,86 g
of which saturates	14,1 g	9,87 g
Fibre	2,4 g	1,68 g
Sodium	x	x
Salt	0,9 g	0,63 g

Vegan Lasagne
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	358	1254
Energy kcal	118	413
Protein	1.3g	4.6g
Carbohydrate	8.5g	30g
of which sugars	0.73g	2.7g
Fat	5.0g	18g
of which saturates	0.9g	3.2g
Fibre	0.9g	3.2g
Sodium	0.45g	1.6g

Ham & Cheese Panini
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	980	1470
Energy kcal	234	351
Protein	11.9	17.85
Carbohydrate	30.4	45.6
of which sugars	0.3	0.45
Fat	6.7	10.05
of which saturates	3.3	4.95
Fibre		0
Sodium	1.3	1.95

Vegan Sausage Roll
Nutritional information:	Per 100 grams	Per Pack
Energy kJ	1061	1114.05
Energy kcal	253	265.65
Protein	4.9	5.145
Carbohydrate	26.4	27.72
of which sugars	1.2	1.26
Fat	15.5	16.275
of which saturates	6.9	7.245
Fibre	0.7	0.735
Sodium	1.26	1.323

Schweppes Canada Dry
Per 100ml
Energy	87kJ
	20kcal
Fat	0g
Of which saturates	0g
Carbohydrate	4.8g
Of which sugars	4.8g
Protein	0g
Salt	0.02g

Sprite Zero
Per 100ml
Energy	5kJ
	1kcal
Fat	0g
Of which saturates	0g
Carbohydrate	0g
Of which sugars	0g
Protein	0g
Salt	0.07g

Coca-Cola Zero Sugar
Per 100ml
Energy	1.4kJ
	0.3kcal
Fat	0g
of which saturates	0g
Carbohydrate	0g
of which sugars	0g
Protein	0g
Salt	0.02g

Slimline Tonic Water
Per 100ml
Energy	8kJ
	2kcal
Fat	0g
Of which saturates	0g
Carbohydrate	0g
Of which sugars	0g
Protein	0g
Salt	0.10g

Coca-Cola
Per 100ml
Energy	180kJ
	42kcal
Fat	0g
of which saturates	0g
Carbohydrate	10.6g
of which sugars	10.6g
Protein	0g
Salt	0g

Fanta
Per 100ml
Energy	81kJ
	19kcal
Fat	0g
Of which saturates	0g
Carbohydrate	4.6g
Of which sugars	4.6g
Protein	0g
Salt	0g

Capri Sun
Per 100ml
Energy	20kJ
	5kcal
Fat	0g
of which saturates	0g
Carbohydrates	0.8g
of which sugars	0.8g
Protein	0g
Salt	0g

Schweppes Indian Tonic Water
Per 100ml
Energy	89kJ
	21kcal
Fat	0g
Of which saturates	0g
Carbohydrate	4.9g
Of which sugars	4.9g
Protein	0g
Salt	0g

Monster Energy Ultra
Per 100ml
Energy kJ	10
Energy kcal	2
Protein	n/a
Carbohydrate	0.9
of which sugars	0
Fat	n/a
of which saturates	n/a
Fibre	n/a

San Pellegrino Sparkling Aranciata
Per 100ml
Energy	87KJ
	20kcal
Fat	0g
of which saturates	0g
Carbohydrates	4.7g
of which sugars	4.7g
Protein	0.1g
Salt	0g

Pre-Paid In-Flight Voucher Terms and Conditions

The In-flight voucher initiative is offered by the HandyLang Group Airline.
In-flight vouchers can be pre-purchased on selected flights only and are only valid to spend on the flight for which they are originally purchased.
You can pre-purchase an in-flight voucher if you are aged 16 years or over and hold a valid myHandyLang account.
Your in-flight voucher will be sent together with your boarding pass, which is your in-flight voucher confirmation and is to be used to redeem your purchases.
You must use the in-flight voucher of €25 in one transaction only. Any unspent amount will be forfeited and no refund will be given.
The in-flight voucher can only be used for food, beverages or other products from the in-flight range available on the flight it was purchased for. If preferred products are not available, please choose another product, as no refund is payable. If the purchased goods exceed the value of the voucher, the passenger is required to pay the excess by way of credit/debit card.
The in-flight Voucher is not redeemable for cash or other goods and services other than those specified in point 6.
In-flight vouchers are non-refundable, except in the case that no in-flight range is available on the specific flight.
In-flight vouchers are not transferable.
If your flight is cancelled and that booking is transferred onto a new flight, your voucher is valid on the new flight.
If your flight is cancelled and you do not transfer onto a new flight, your voucher will be refunded.
In-flight vouchers can only be redeemed in the currency of issue.
HandyLang reserves the right to withdraw or amend the In-Flight Voucher offer without notice at its reasonable discretion. HandyLang will publish changes to In-Flight Voucher on the HandyLang website and may, at its sole reasonable discretion, suspend, amend or terminate the In-Flight Voucher offer or a customer’s In-Flight Voucher entitlement without notice. If the in-flight Voucher entitlement is terminated by us, your voucher will be refunded.
Except as otherwise provided by applicable law, these Terms & Conditions shall be governed by and interpreted in accordance with local law.
HandyLang’s General Terms and Conditions of Carriage apply.